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This resource is designed to help migrants living in Victoria to navigate and understand the Australian medical system.
It briefly explains Medicare and Centrelink cards and the entitlements they offer, how to book a doctor appointment, what bulk billing means, the difference between a GP and a specialist doctor, what a pharmacy is and explains when you need a prescription to buy medicine.
The Australian medical system is a complex one. If you or your family
are sick, sometimes it can be difficult to know which health service to use, when you can use it and how much it will cost. This information is an introduction to understand a bit more about the medical system in Australia.
English Resource:
Understanding the Australian medical system: English (PDF)
Multilingual Resource:
Understanding the Australian medical system: Amharic (PDF)
Understanding the Australian medical system: Arabic (PDF)
Understanding the Australian medical system: Assyrian (PDF)
Understanding the Australian medical system: Burmese (PDF)
Understanding the Australian medical system: Chin Hakha (PDF)
Understanding the Australian medical system: Dari (PDF)
Understanding the Australian medical system: Farsi (PDF)
Understanding the Australian medical system: Hazaragi (PDF)
Understanding the Australian medical system: Karen (PDF)
Understanding the Australian medical system: Malay (PDF)
Understanding the Australian medical system: Tamil (PDF)
Understanding the Australian medical system: Ukrainian (PDF)
Understanding the Australian medical system: Vietnamese (PDF)
Last reviewed: April 2023
Target audience: General
Audio Resource: