Training with CEH
CEH training is practical and specialised to help you, your staff, and your systems become more responsive to clients from migrant and refugee backgrounds.
Why train with us?
For over 30 years, we’ve been helping organisations across Australia work better with migrants and refugees through our evidence-based, practical, affordable and engaging training. We follow adult learning principles, and understand how to adapt our training to the varying needs of participants.
We’re Australian pioneers in Plain Language communication and Health Literacy, and have developed various resources and frameworks which inform our training. We work across a range of sectors, including government, education, public, private and health, and understand the need for highly tailored workforce training
Our expertise
We have expertise in a range of training topics, listed below. For more information on what we can cover in live training, read our workshops and presentations guide. eLearning topics are detailed in our eLearning catalogue.
Cultural Competence
Working Across Cultures in the Disability Sector
Working with Interpreters
Multicultural Community Engagement
Trauma-Informed Care (eLearning only)
Plain Language and Health Literacy
Building a Strong Lived Experience Workforce
Training packages
Our packages offer the best value if you are considering multiple training sessions or workshops, blended learning (workshops and eLearning), or any combination of products – we can create a bespoke package for you.
Package 1
Two-workshop discount
Buy two online 3-hour workshops for a discounted rate.
- Train up to 60 staff (10-30 per workshop).
- Choose any topic from our training guide.
- We customise workshop content for your audience.
- Pay now, book your dates later.
- *Not-for-profit rates available.
$4,460.00 $3,925.00*
Package 2
Blended learning discount
Buy 50+ eLearning licences for a 10% discount on 3-hour workshops.
- Choose any eLearning unit or bundle from our course catalogue, and any workshop topic from our training guide.
- Workshops can be online or in-person.
- We customise the content for your group.
- Scalable option, ideal for larger groups.
10% off workshops
Package 3
Build your own
We’ll create a bespoke package for your group. Choose from the below training options.
- Workshops, online and in-person (explore topics in our training guide)
- Webinars and in-person presentations (explore our training guide. We’ll talk to you about which topics we can cover)
- eLearning (explore our course catalogue)
Ask us for a quote today
Our trainers
Andrea
Sophie
Spase
Tristan
What our clients say
The CEH trainers Tristan, Andrea and Spase bring a wonderful mix of expertise and fun to their training, making it engaging, enjoyable and practical. I now feel more confident about the work that we do with CALD communities and supporting culturally sensitive practice across our teams. Additionally, learning about differences in communication and body language has helped me be more mindful around how I show up in interactions with people from cultural backgrounds different to my own. I will be applying the techniques around working with interpreters straight away. I would recommend this training to anyone working in community services who wants to improve their skills in cultural competence.
Baptcare Sunshine
Practice Leader, Family Violence
As part of our Employee Induction Program, CEH conducts in-house sessions with new employees. Our municipality is a large, culturally diverse community, so training focuses on equipping staff with skills for working with interpreters and helping them to gain an understanding of the complexities of issues of working with CALD communities.
City of Dandenong
Organisational Development Officer
I want to let CEH know how pleased we were with the quality of the training recently delivered to service providers in Shepparton. I have heard fantastic feedback from a number of participants. One of the multicultural specific staff in our team attended the training and she was very impressed with the training – and although she has worked in a multicultural specific role for many years, she came away with some helpful tips and new ideas.
FamilyCare
Practice Manager, Child and Family Services
CEH has worked closely with WRHC over many years to improve staff capacity and organisational systems in relation to cultural competence. CEH has shown flexibility and responsiveness when it comes to tailoring training content and adapting strategies as WRHC develops and advances its approach.
cohealth (formerly Western Region Health Centre)
Senior Advisor, Access and Engagement
