Projects & Consultancy
Want to work with us?
Below are examples of some of the current and past projects that we have undertaken.
Diversity Links Victoria - CEH's free online directory
Diversity Links Victoria is a one-of-its kind directory of agencies providing specialised services to multicultural communities in Victoria. The directory brings together, in one place, links to bilingual workers, ethno-specific organisations, multicultural services, advocacy groups, and data sources across Victoria’s health, disability, and community sectors.
Resources to support Lived Experience Workers and their managers
To support both managers and Lived Experience Workers in entry-level roles, CEH has developed a Guide for Managers and a series of Help Sheets for Workers. Based on consultation and experience, these resources contain practical tips, recommendations, and case studies and can be adapted to the context of your organisation and team.
Cultural Competence Reflection Tools
CEH has developed two online tools to help you assess the level of cultural competence in your organisation, or your own.
The tools provide you with a personalised PDF report with scoring, so you can benchmark and track your progress. Used together, these tools can organisations you to embed cultural competence into systems, culture and performance.
Australian Commission on Safety and Quality in Health Care (ACSQHC) Consultation
CEH undertook a national consultation to inform the development of the third edition of the National Safety and Quality Healthcare Standards. This work involved recruiting a focus group of representatives from culturally diverse communities around Australia who could share their experience of health care.
Compass videos for refugee families
CEH was engaged by the Centre for Multicultural Youth (CMY) Refugee Education Support Program to develop step-by-step video guides for parents on how to use the school communication app Compass. The 7 videos were translated and recorded in selected languages to make it easier for families to connect and understand the needs of their children at school.
Training interpreters on Mental Health reforms
In partnership with the Victorian Refugee Health Network, CEH developed and facilitated workshops for interpreters to understand major reforms in Victoria’s mental health system in recent years – introducing new services, roles, and terminology.
The Smile Squad Project
From July to December 2023, with funding from the Victorian Department of Health, CEH spoke with families from refugee communities to seek their views on how to make accessing the Smile Squad program easier. The project involved focus groups, co-design workshops and testing workshops.
CEH Sector Consultation
CEH has been researching what approaches agencies are taking, or considering, to improve access to, and quality of, health and human services to migrants and refugees in Victoria. To access the sector consultation findings or to find out in greater detail, contact us at enquiries@ceh.org.au
Long COVID HELP Website
Designed in partnership with Victorian Department of Health, the Long Covid Help website helped to raise awareness about long COVID and its impacts across culturally diverse communities. We produced translated campaign resources to help promote the website to multicultural communities.
Interpreting in Class 1 Emergencies
CEH developed and facilitated workshops for interpreters on how to relay accurate and timely information in Class 1 Emergencies and covered key concepts, a scenario and key symbols and terms. For more information on the project and its impact, click on the link below.
African Women Media Project
Funded by the Victorian Department of Families, Fairness and Housing, this project oversaw the development of media messages in plain language and community languages for African women in the City of Yarra. The messages covered different issues related to their health & wellbeing.
Project .05
A collaboration with a group of young African people in Fitzroy and Richmond, this VicHealth-funded project was a spectacular success and helped raise awareness about the negative impact of alcohol abuse among the youth. After an incredible year-long journey, the project concluded in May 2023.