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Cultural Competence

  • Cultural Competence Tip sheets

    • A framework for Cultural Competence
    • Cultural competence in communication
    • Cultural competence in governance
    • Cultural competence in organisational infrastructure
    • Cultural competence in organisational values
    • Cultural competence in planning, monitoring & evaluation
    • Cultural competence in services and interventions
    • Cultural competence staff development
  • Consumer Participation and Culturally and Linguistically Diverse Communities
  • Consumer Participation in Service Planning and Decision Making
  • Cultural Considerations in Health Assessment - Tip Sheet
  • Multicultural Community Engagement

Supporting the Workforce

  • Lived Experience Workforce - resources
  • Managing bilingual staff
  • Recruiting bilingual staff

Health

  • Building culturally inclusive social support groups - Help Sheets
  • Catch-up vaccinations for refugees and asylum seekers in Victoria
  • Contraception for women - multilingual resources
  • Glossary of terms – Child, family and relationship services
  • Glossary of terms – Seeing a doctor, specialist or health professional
  • Hand washing chart
  • How to get medical help at night, on the weekend, or a public holiday
  • How to use medicines correctly
  • Multilingual First Aid Resource
  • Project .05
  • The African Women Media Project
  • Tuberculosis facts and treatment
  • Understanding the Australian medical system

Covid-19

  • Anti Viral - Covid Safer Comics
  • Catch Up Care
  • Community Winter COVID Messaging
  • Hepatitis and Covid-19
  • Long COVID - Community Campaigns
  • Long COVID - translated fact sheet and audio recordings
  • Long COVID campaign resources
  • Mental Health and COVID-19 videos

Sexual Health and Blood-Borne Viruses (BBVs)

  • A guide for spiritual leaders to prevent HIV transmission and eliminate HIV stigma
  • BBV and STI anti-Stigma and Discrimination - Tool Kit
  • BBV/STI Glossary - Simple definitions for keywords blood borne viruses and sexual health
  • Double trouble? the health needs of culturally diverse men who have sex with men
  • PrEP Facts - a tablet that taken once daily can stop you from getting HIV
  • Responding to diversity: meeting the sexual and reproductive health needs of international students
  • Sexual Health and Relationships Education (SHARE) - Educational Tool

Settlement

  • Finding a Home in Victoria - Multilingual Resource
  • Where Do I Go When: A Community Service Guide for the Northern Suburbs of Melbourne

Communication

  • Health Literacy

    • Assumptions in the communication encounter
    • Health literacy - Planning, monitoring and evaluation
    • Health literacy - Using teach-back via an interpreter
    • Health literacy - Using the teach-back technique
    • Health literacy - Verbal communication
    • Health literacy - Written communication
    • Health Literacy Tip Sheets Visual Guides
    • Health Literacy Tipsheets to Reach More People During Covid-19
    • Measurement of health literacy
    • Social determinants of health and health literacy
    • Supportive systems for health literacy
    • What is health literacy?
  • Working with Interpreters

    • Assessing the need for an interpreter
    • Booking and briefing an interpreter
    • Communicating via an interpreter
    • Debriefing with an interpreter
    • Health literacy - Using teach-back via an interpreter
    • Interpreters: an introduction
    • One group, many languages: How to work with multiple interpreters, in different languages, at the same time
  • Translation

    • 6 steps to an effective translation
    • Checking existing translations
    • How to test your translation with the community
    • Planning for translation
    • Reviewing existing translations - checklist
    • Translation: an introduction
    • Translations in Hospitals
  • Developing a comprehensive language services response
  • Engaging Culturally and Linguistically Diverse Communities in Physical Activity; A Discussion Paper
  • Language Services: Good Practice in the Victorian Health and Community Sector
  • Multicultural language services guide

NDIS & Disability

  • Disability and Discrimination Video Series

    • Disability and discrimination - a Vietnamese mum shares her story (video Vietnamese/English)
    • Disability and discrimination - A young Muslim woman living with vision loss (video English and Arabic subtitles)
    • Disability and discrimination - Fighting the stigma of mental illness (video Croatian and English)
    • Disability and discrimination - Living with MS (video Arabic and English)
  • Accessing Interpreters and the NDIS Fact Sheet
  • Cross-Cultural Communication In Disability
  • Glossary of Terms: NDIS & Disability Services - Multilingual Resource

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Popular Articles
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  • Multicultural Community Engagement
  • One group, many languages: How to work with multiple interpreters, in different languages, at the same time
  • Lived Experience Workforce - resources
  • BBV and STI anti-Stigma and Discrimination - Tool Kit
  • Long COVID campaign resources
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