Cultural Competence and Inclusive Workplaces
Create a workplace where diversity drives innovation and success.
CEH supports you to embed diversity, equity and inclusion (DEI) into strategy and culture through tailored training, leadership programs, and consultancy. We’re here to help you to build cultural competence, promote inclusive practice across your teams, and support you to increase the diversity of your workforce.
We do this through:
- CALD and multicultural inclusion initiatives specific to your organisation’s needs
- Tailored support to make meeting your DEI goals and targets simple
- Workplace cultural competence and diversity training that makes an impact; online modules and face-to-face learning
- Advice on recruitment, retention, and engagement of multicultural communities and individuals
- Consultancy on cross-cultural projects and policies
Cultural inclusion doesn’t have to be difficult. With over 30 years’ experience working directly with multicultural communities, our tried and tested strategies facilitate learning and ensure you work effectively across cultures.
What our clients say
“Thanks again for such a valuable session — we really appreciated the insights you shared. This helped us better understand how to track, monitor and report on DEI initiatives in our organisation in a way that makes sense for our team. The focus on cultural responsiveness and real community perspectives made it especially useful.”
Our experience
Building workplace capability through tailored training
CEH has collaborated with corporate clients across the retail and hospitality sectors to deliver diversity, equity and inclusion training aligned to business priorities. Our programs focus on unconscious bias, inclusive recruitment and building cultural intelligence, with a strong emphasis on staff upskilling and learning and development outcomes.
Training is delivered as standalone sessions or integrated into existing staff training days, ranging from one‑hour sessions to extended programs, either face‑to‑face or online. Through workforce capacity building, we support organisations to embed DEI into strategy and culture by translating policy into everyday practice.
Using cultural competence to achieve your DEI and inclusion goals
We support corporate organisations to meet their diversity, equity and inclusion goals by providing practical tools that embed cultural inclusion into everyday practice. We position cultural competence as a capability that strengthens leadership, governance, workforce engagement and risk management.
Our Cultural Competence Assessment for Organisations (CCAO) helps organisations assess policies, governance, workforce practices and engagement approaches through a cultural inclusion lens. It identifies strengths and gaps, informing targeted action and alignment with DEI strategies, ESG commitments and social accountability expectations.
Our Cultural Competence Reflection Tool (CCRT) complements this by supporting individual reflection among leaders and staff, strengthening self‑awareness, communication and inclusive decision‑making.
Used together, these tools help organisations move beyond policy commitments to embed cultural competence into systems, culture and performance.
Find out more about our services
We can work with you through multiple streams:
Organisational Training: Tailored programs to enhance the cultural competence of your workforce and inclusive practice.
Cultural Consultancy: Guidance on organisational policy, service design, and strategy.
Collaborative Projects: Partnering with organisations to deliver equitable outcomes.
Resource Development: Practical tools and guides to embed cultural competence in practice.
Health Translations Library: Free online library of high-quality translated Australian health and wellbeing information, available in over 130 languages.
Cultural Competence Assessments: Access to online tools to support your organisation to identify strengths and gaps in cultural competence. The tools provide you with a personalised PDF report with scoring, so you can benchmark and track your progress.
