Careers

work with us

Why work with us

The Centre for Culture, Ethnicity & Health is diverse, engaging and innovative place to work. Our staff are passionate and enthusiastic about what they do. We foster leadership and personal growth, have flexible working arrangements and attractive salary packaging options. We can offer you rewarding career if you are interested in the field of multiculturalism and wellbeing.

Professional Development

We support professional development and encourage staff to participate in learning and networking opportunities. Staff are offered cultural competence and health literacy workshops as part of orientation.  We convene quarterly Learning and Development sessions and investigate concepts/ideas or system changes and discuss the impact on people from refugee and migrant backgrounds and our work.  Individual professional development is discussed and planned with your manager.

Health and Wellbeing

We value the health and wellbeing of our staff and offer a number of supports.  Staff have access to the headspace app to promote and support good mental health and are offered the opportunity to be part of the Mental Health First Aid program.

Current Vacancies

 

We advertise positions throughout the year.

If you are interested in employment with us we would like to hear from you. Please send a cover letter and your resume to enquiries@ceh.org.au as you may be suitable for a future position.

Sales and Marketing Coordinator

The Centre for Culture Ethnicity and Health (CEH) is a program of NRCH. Uniquely, CEH offers expertise in cultural diversity and health, cultural competence, social marketing, cross-cultural communication, consumer participation and health literacy to organisations across Australia.

We assist other organisations to provide a high quality of service to clients from migrant and refugee backgrounds. Our clients include hospitals, government departments, local councils, health centres, community services and higher education providers. We support them with training, social marketing services, advice, resources and information.

Sales and Marketing Coordinator  (0.5EFT for 6 months)

The Sales and Marketing Coordinator will develop and implement sales and marketing strategy to grow and expand services within the relevant health and business sectors.  Identifying new audiences and strategies for engagement is a key task in driving increased revenue whilst maintaining and managing relationships with key stakeholders.

This is a new role for CEH and is offered on a fixed term basis and may be extended dependent on meeting pre-determined key performance indicators and outcomes.  An enthusiastic quick learner will be well suited to the role and a sales target will be attached. The Sales and Marketing Coordinator plays a crucial role in driving the growth and success of a CEH. By identifying new business opportunities, building strategic partnerships, and expanding the customer base, they will contribute to the overall expansion and sustainability.

This position would suit an experienced strategic marketing and sales professional who is keen to ‘give back’ and work in a profit for purpose organisation that supports health equity and participation.

Roles and responsibilities include, but are not limited to:

  • Market Research: Conduct market research to identify potential new markets, customer segments, and industry trends. Analyse competition and market conditions to identify business opportunities.
  • Generate leads and opportunities through various channels such as networking, cold calling, attending industry events, and utilizing online platforms. Build and maintain a robust pipeline of potential clients.
  • Develop and maintain strong relationships with clients, partners, and stakeholders. Collaborate with internal teams to ensure efficient delivery of products or services to clients. This will require review and support to enhance the customer relationships management system.
  • Develop business strategies and plans to drive growth and achieve revenue targets. Identify key areas for expansion and develop tactics to penetrate new markets or industries.

Key Selection Criteria

Essential qualifications, attributes and skills include, but are not limited to:

  • BSc/BA in business administration, marketing sales or related field or MBA
  • Proven working experience as a business development manager, sales executive or similar role.
  • Proven experience and understanding of market dynamics and business principles.
  • Knowledge of customer acquisition strategies (inc business to government experience)
  • Proven sales track record.
  • Experience in customer support is a plus.
  • Proficiency in MS Office and Microsoft Dynamics.
  • Communication and negotiation skills
  • Understanding of adult learning principles

The position description can be found here.​

Please note it is a requirement for all employees of North Richmond Community Health to demonstrate evidence of mandatory immunisations/vaccinations prior to commencement of employment, based on the Immunisation Category their position falls under.

All offers of employment are subject to provision of a satisfactory National Criminal History Check.

To apply for this position, please forward a cover letter which addresses the key selection criteria and your resume to workforus@nrch.com.au including the subject line Sales and Marketing Coordinator Application, by close of business on 5 September 2023. 

Please note, only successful applicants will be contacted.

CEH Trainer 

 

North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. With the recent addition of Victoria’s first Medically Supervised Injecting Room, NRCH works with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care.

The Centre for Culture, Ethnicity & Health (CEH) is a unique agency offering expertise in cultural diversity and health, cultural competence, social marketing, cross-cultural communication and consumer participation and health literacy to organisations across Australia.

CEH is a national provider of cultural competence and health literacy professional development. We’re committed to expanding the accessibility of high-quality online training in these fields while maintaining the quality of our face-to-face work.

The Trainer (0.6EFT to 30 June 2025) will work with the training team to make CEH the leading cultural competence training organisation in Australia. You will do this by creating engaging and practical learning experiences with clients face to face, online, in webinars and through eLearning.

It’s an exciting time for CEH. We have successfully moved to being an online first training organisation, but we still deliver plenty of training face to face. If you have the skills to deliver engaging training online and face to face and you can develop high quality eLearning, we’d love to meet you.

You, along with other team members, will be responsible for ensuring that the CEH training maintains our high standards while taking advantage of new opportunities that blend online and face to face training. Your key responsibilities will be to:

  • Develop and deliver professional education in multiple formats including face to face, online workshops, webinars and through eLearning.
  • Develop training for adult learners including adapting our existing workshops and knowledge into engaging digital formats.
  • Manage training requests from external organisations. This includes developing training proposals/plans with clients that meet their needs and reflect the knowledge and expertise of CEH.
  • Evaluate training and use this information to plan and revise existing and future training content and activities.
  • Contribute your expertise and insight to other CEH programs or projects.
  • Help position CEH as a key cultural competence training organisation for health and community services nationally by finding and contributing to opportunities to expand our profile especially through social media.
  • Maintain and improve our systems for managing and delivering our training.
  • Manage your own time and activities effectively.

Key Selection Criteria

Essential qualifications, attributes and skills include, but are not limited to:

  • Presentation skills suitable for a range of audiences; peers, volunteers, and managers of organisations.
  • Experience in the development of training materials with an emphasis on trainees applying new knowledge to their current work.
  • Demonstrated knowledge of adult learning principles.
  • Innovative, forward thinking, commercially minded and pragmatic mindset.
  • Ability to write effectively in plain language. This includes instructional text, audio /video scripts, curriculum, promotional material, and reports.
  • Demonstrated project management capability and the ability to successfully coordinate and develop multiple projects at one time.
  • Extensive knowledge of issues facing refugee and migrant populations.
  • In depth knowledge of the operation of the Australian services system particularly community- based health, community services and local government.

The position description can be found here.

Please note it is a requirement for all employees of North Richmond Community Health to demonstrate evidence of mandatory immunisations/vaccinations prior to commencement of employment, based on the Immunisation Category their position falls under. This position is classified as a Category C role.

All offers of employment are subject to provision of a satisfactory National Criminal History Check.

To apply for this position, please forward a cover letter which addresses the key selection criteria and your resume to workforus@nrch.com.au including the subject line CEH Trainer Application, by close of business on Friday 18 August 2023. Please note, only successful applicants will be contacted.

Please note that applications that do not address the Key Selection Criteria will not be reviewed.