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Foundations of Cultural Competence

This 3-hour workshop introduces participants to key concepts of migration, diversity and cultural competence. Exploring their own culture and values through fun activities, participants reflect on how these can effect workplace interactions. Finally participants discuss strategies and tools for effective cross-cultural communication.

Topics: Cultural Competence Delivery Mode: Face to Face

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Community Education Session

We provide free community education sessions to people from refugee, migrant, asylum seekers backgrounds, and international students at selected institutions.

Topics: Community Education Delivery Mode: Face to Face

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Working with Interpreters (Introduction)

Knowing when and how to work with interpreters is essential when working with clients with low English proficiency.

Topics: Language services / Interpreters Delivery Mode: Face to Face

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Working Across Cultures in the Disability Sector

CEH is offering a bespoke version of Foundations of Cultural Competence for service providers working in the disability sector.

Topics: Cultural Competence Delivery Mode: Face to Face

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Unconscious Bias workshop

Despite decades of work to create more equitable services, some groups still receive poorer outcomes from service providers. How can well-meaning workers and organisations still not get it right?

Topics: Cultural Competence Delivery Mode: Face to Face

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Introduction to Cultural Competence – Unit 1: Key Knowledge

The 2016 Australian Census stated that 28% of Australians are born overseas with 27.3% of Australians now not speaking English at home. Australia is made up of an increasingly diverse group of communities and it’s important to ensure that you and your workers can recognise the needs of our modern community.

Topics: Cultural Competence Delivery Mode: Online

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Introduction to Cultural Competence Unit 2: Practical Skills

The 2016 Australian Census stated that 28% of Australians are born overseas with 27.3% of Australians now not speaking English at home. Australia is made up of an increasingly diverse group of communities and it’s important to ensure that you and your workers can recognise the needs of our modern community.

Topics: Cultural Competence Delivery Mode: Online

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Working with Interpreters

An in-depth primer or refresher for staff who work with interpreters. Interpreters are key to providing service access to clients who have limited English. In this course, staff learn the skills and knowledge they need to confidently book and work with interpreters.

Topics: Cultural Competence Delivery Mode: Online

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