03 9418 9929 enquiries@ceh.org.au

Resources in English

Cultural Considerations in Health Assessment – Tip Sheet

This tip sheet lists issues that should be considered when conducting health assessments with clients from migrant and refugee backgrounds. These issues can affect a client’s health status and their understanding of health and illness, and also impact on future care...

Getting medical help after hours

Getting medical help on weekends, public holidays and at night is a resource designed for migrants living in Victoria and explains the different options available if they need medical help after hours or on weekends. It also explains when to attend the emergency...

Building culturally inclusive social support groups – Help Sheets

Opening English-speaking Social Support Groups (SSG) to people with no or low English proficiency can be challenging, and staff and volunteers may find themselves at a loss when trying to ensure participants feel welcome and included. Language specific SSG will always...

Consumer participation in service planning and decision making

This table lists a range of strategies that enable current or potential consumers to participate in service planning and decision making. When deciding which strategies to use, you need to consider (a) your organisation’s capacity and readiness to involve consumers in...

Health literacy – Using teach-back via an interpreter

What is teach-back and how does it help?  Teach-back is a technique to assess how well the clinician has explained the information in a way that the patient understands.  Teach-back encourages shared meaning between patient and clinician. It involves asking patients...

Contraception for women – multilingual resources

Every woman has a right to plan her family and choose the right time to have children. Contraception is also known as birth control. It includes any behavior, device, medication, or procedure used to prevent pregnancy.  This factsheet gives an overview of the...