Resources in English

What is health literacy?

Health literacy is essential for maintaining good health and improving the quality of life. Conversely there is extensive evidence linking low health literacy to poor health outcomes. Health literacy is a concept that has been defined, measured and understood in many...

Assumptions in the communication encounter

Why is it important to consider assumptions when we communicate? Both clients and health professionals have pre-existing assumptions that they bring with them when they communicate in the health service environment. Assumptions and preconceptions are a result of...

Measurement of health literacy

Why measure health literacy? The measurement of health literacy is linked to improving client centred care in health services. Different health literacy measurement tools contribute to improving different elements of health literacy. Measuring individual health...

Don’t gamble with your family

Help is available If you feel worried about how much or how  often you are gambling, or know a friend or family member who gambles,  Gambler’s Help is a free service you can call anytime or arrange to meet a worker. You can talk about the ways to control or stop...