Use the Cultural Competence Organisational Review Tool (CORe)
The Cultural Competence Organisational Review (CORe) tool helps organisations improve their own cultural competence. By improving cultural competence, organisations strengthen their service delivery (access and appropriateness) to people from refugee and migrant communities.
The CORe tool empowers organisations to evaluate their own cultural competence. These findings are then used to inform any changes to services, internal procedures or policies needed to strengthen organisational cultural competence. By using the tool, organisations gain an understanding of their current policies and practices related to culturally and linguistically diverse groups. This understanding is gained through a variety of methods including: 
Download the CORe tool documents:
- CORe Introduction
- CORe Action Plan Process
- CORe Document Audit Template
- CORe Staff Survey
- CORe Acknowledgements
For any enquiries about how to use CORe, please contact us.
Related Information
My journey volunteering with MHSS
Reflections on storytelling in community education from MHSS Community Engagement & Project Officer Yuqian He.
Delivering vital hepatitis B & C education to 300+ migrant learners
Reflections on storytelling in community education from MHSS Community Engagement & Project Officer Yuqian He.
The power of storytelling in community education
Reflections on storytelling in community education from MHSS Community Engagement & Project Officer Yuqian He.
Ethnicity to Equity: Why we changed our name
CEH has a new name – and a renewed focus on equity. We’re proud to share that the Centre for Culture, Ethnicity & Health is now the Centre for Culture, Equity & Health (CEH). This change reflects current language and thinking, and better represents how our...

Let us inform you about our EVENTS & NEWS?