When there are codes that dictate our behaviour and relationships with clients, building trust can be a delicate task. We know that trust is integral to effectively carrying out our work and are comfortable setting our own professional boundaries, but what happens...
By Rana Jaiju, volunteer at CEH’s Multicultural Health & Support Service (MHSS) When I first started volunteering with MHSS, I never imagined that what I thought would be a short-term opportunity would become such a rewarding journey. Like many newcomers to...
By CEH’s Multicultural Health & Support Service (MHSS) One month, 15 sessions, and about 300 people reached. At MHSS, we often say that no two sessions are the same. This past month really showed us why. Over the course of a few weeks, we delivered 15 Liver...
By Yuqian He, MHSS Community Engagement & Project Officer I can no longer remember the exact moment when I realised that storytelling was one of the most powerful parts of my work. It didn’t arrive as a technique, nor as a sudden insight. It grew quietly,...
CEH has a new name – and a renewed focus on equity. We’re proud to share that the Centre for Culture, Ethnicity & Health is now the Centre for Culture, Equity & Health (CEH). This change reflects current language and thinking, and better represents how our...
Words like consumer, lived experience, consultation, co-design and co-production are used all the time in health and community services. But do we really know what they mean? When jargon gets in the way, it can create confusion and make it harder for everyone to work...
As a parent, getting my child the help he needed for his reading and writing struggles was challenging. When he first started having difficulties, I knew it wasn’t just a passing phase. Despite all the extra effort we put into his reading and spelling, there was...
Artificial intelligence can transform complex language into easy-to-read text in seconds. This is exciting, but also raises important questions. Whose voices and sources are shaping the message? Does it reflect the diversity of our communities? Does it unintentionally...
At the Health Translations Library, identifying gaps in translated health resources is a collaborative effort. Through feedback, user insights, and consultations with the sector and our content partners, we uncover areas where multilingual resources are...
A community health service decided to complete the Cultural Competence Organisational Assessment to review how they were responding to the needs of their local multicultural communities. The organisation brought together program managers from across the organisation...
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