Resources in Cultural Competence
How to identify and allocate the resources needed to plan, deliver and evaluate culturally competent services. Why is it important? Culturally competence requires financial and personnel resources. Without a supportive infrastructure, it may be considered an add-on...
How to support the effective and culturally appropriate exchange of information between your organisation and its clients, and between staff members. Why is it important? Culturally competent communication is critical for all aspects of service delivery. It can... 