consumer participation strategies
This table lists a range of strategies that enable current or potential consumers to participate in service planning and decision making. When deciding which strategies to use, you need to consider (a) your organisation’s capacity and readiness to involve consumers in decision making and (b) the consumer group’s capacity to participate at different levels. Additional considerations for CALD communities are included.
Download the PDF version of Consumer Participation Strategies.
A non-politically aligned, independent organisation, Médecins Sans Frontières (MSF) has been kicked out of Nauru. MSF was providing mental health care to people being detained as part of offshore processing. The people on Nauru intended to reach Australia, initially....