Community Services

Find Bilingual and Bicultural Workers

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Here you will find online directories and services to help you search for bilingual/bicultural community workers that work in a range of settings such as community and health centers and ethno-specific and settlement services.

There are many ethno-specific organisations and groups representing different community and cultural groups. Most employ bilingual/bicultural community workers to deliver in-language services such as case work, advocacy, information and referral and social support programs in areas such as settlement, family, aged care and disability. They also undertake community development initiatives and work with local services to build their capacity for more effective community engagement. Most Local Government Councils have a community or local services directory, which allows you to search for ethno-specific agencies and groups by language or community.

Cohealth – Bicultural Work Program: contact Cohealth to engage a bilingual/bicultural worker as a consultant for your service or project.
Language/Community: Multiple languages and communities

Infoexchange – Service Seeker: search for bilingual/bicultural community workers through the ‘advanced search’, then search by ‘location’ and ‘language’.
Language/Community: Multiple languages and communities

Settlement Services International – Multicultural Support Workforce (NSW and QLD): bilingual/bicultural Multicultural Support Officers can be engaged to provide assistance with settlement needs and support in facilitating groups, developing co-designed projects and community engagement.
Language/Community: Multiple languages and communities

Migrant Resource Centres (MRCs) – agencies that support people from migrant and refugee backgrounds with settlement needs and access to local services. Many MRCs employ bilingual/bicultural workers to undertake case work, advocacy, information and referral and community work. Go to individual services to find out about the specific services offered and languages covered. Search ‘migrant resource centre’ in your area.
Language/Community: Multiple languages and communities

Settlement Engagement and Transition Support (SETS) Program – services that facilitate the settlement of migrants and refugees within the first five years of arrival. This includes information and referral, language and employment support as well as community development initiatives. Several organisations are funded to deliver SETS including settlement and health service providers and ethno-specific agencies, many of which employ bilingual/bicultural workers. Click on the link provided to see the list of funded agencies.
Language/Community: Multiple languages and communities

Humanitarian Settlement Program (HSP) – ): The HSP Program provides initial settlement support to newly arrived refugee and humanitarian entrants, typically within six to eighteen months of arrival. AMES Australia delivers the HSP in Victoria, South Australia and Tasmania, alongside consortium partners and sub-contractors. In Victoria, they include migrant resource centers and community and health organiations, many of which employ bilingual/bicultural workers. Click on the link provided to see the list of funded agencies.
Language/Community: Multiple languages and communities