Using Teach-Back via an interpreter
‘Teach-back’ enables better communication by inviting health practitioners to ask patients
, to repeat key information verbally back to the practitioner to ensure mutual understanding and facilitate better care. This resource explains the “teach-back” model, provides case studies for you to follow the process and discusses the benefits to patients and clinicians.
This resource will benefit practitioners as it outlines a straightforward method that can simplify a potentially complex situation in day to day practice.
To access the resource click here.
The Language Services Guide is designed to support and encourage all agencies, no matter how established or confident they are in their practices, to aim for continuous improvement in their provision of language services.read more
A guide around the issues of managing employees who agree to use their language other than English (LOTE) in the workplace. These employees can supplement the work carried out by qualified interpreters.read more
Translation means converting written information from one language into another. Conversion is not restricted to written text. Learn about best practice translations and tips on how to conduct a culturally-appropriate translation.read more
An interpreter is a professional who is qualified to convert speech accurately and objectively into another language and required to act in accordance with a code of ethics. Learn more about interpreting and where to find an interpreter.read more
Let us inform you about our EVENTS & NEWS?