Use the Cultural Competence Organisational Review Tool (CORe)
The Cultural Competence Organisational Review (CORe) tool helps organisations improve their own cultural competence. By improving cultural competence, organisations strengthen their service delivery (access and appropriateness) to people from refugee and migrant communities.
The CORe tool empowers organisations to evaluate their own cultural competence. These findings are then used to inform any changes to services, internal procedures or policies needed to strengthen organisational cultural competence. By using the tool, organisations gain an understanding of their current policies and practices related to culturally and linguistically diverse groups. This understanding is gained through a variety of methods including:
Download the CORe tool documents:
- CORe Introduction
- CORe Action Plan Process
- CORe Document Audit Template
- CORe Staff Survey
- CORe Acknowledgements
For any enquiries about how to use CORe, please contact us.
Related Information
The Arthur Kleinman Explanatory Model
This model was first proposed by Arthur Kleinman, who developed a set of eight questions to ask a client to learn more about their explanatory model to provide better patient-centered care.
Addressing challenges to work cross culturally; new cultural competence bundles
When there are gaps in cultural awareness and language, there are more misunderstandings, biases and sometimes compromised health outcomes. The good news is that there is so much we can do to be more prepared.
Reflect and and reset for 2024
Have you set your goals for 2024? Time is often the greatest barrier to reflection, so while the pace is a little slower as we enter the new year, it’s the perfect opportunity to reflect and set our goals for the months ahead.
Working with interpreters: troubleshooting and trust-building
Building relationships with clients can be a delicate task. Trust is integral to effectively carrying out our work professionally, but what happens when we bring an interpreter into the scenario? Find out in this article.
Let us inform you about our EVENTS & NEWS?