03 9418 9929 enquiries@ceh.org.au

Health Literacy for Spoken Communication

Health Literacy for Spoken Communication

There are many barriers to effective spoken communication in healthcare. Consumers forget between 40 – 80 percent of spoken communication almost immediately. To add to this, we know that all consumers have different understandings of the causes and treatments of diseases. In this workshop you’ll learn and practice using proven health literacy strategies to improve how you communicate and ensure your clients understand you

Learning Outcomes

• Understand how to apply a universal precautions approach to written communication
• Improve what your clients understand and retain
• Effectively check what clients understand from what you say

Price: Send a request

Topics: Health Literacy

Delivery Mode: Face to Face

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