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Health Literacy Intensive

Health literacy aims to improve individuals’ capacity to understand and apply health information by changing the way service providers work.

Topics: Health Literacy Delivery Mode: Face to Face

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Working with Interpreters (Advanced)

This training builds the expertise required to work with interpreters in a highly effective way to maximise practitioner/client communication and manage complex interpreting situations.

Topics: Cultural Competence , Language services / Interpreters Delivery Mode: Face to Face

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Building Organisational Cultural Competence

This training provides skills to improve organisation-wide responsiveness to CALD clients and communities by integrating cultural competency strategies into services, programs and systems.

Topics: Cultural Competence Delivery Mode: Face to Face

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Cultural Competence in Counselling

This workshop draws on a cultural competence framework to improve counselling within diverse communities. The training features discussions on relevant theory around cultural competency tools for counsellors, hands-on activities including a clinical case study and comprehensive resources list for further learning.

Topics: Cultural Competence Delivery Mode: Face to Face

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Developing Material for Translation

Writing effectively for a diverse audience is part of all services in the health, local government and community sectors. This workshop builds skills in written communication with culturally diverse clients and communities, to ensure your message is well-pitched and reaches your target audience.

Topics: Cultural Competence , Language services / Interpreters Delivery Mode: Face to Face

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Engaging with refugee and migrant communities on sensitive issues – Sexual Health, BBV & STIs

Talking about sexual health can be very sensitive and often a taboo topic for many people from migrant and refugee communities.

Topics: BBV/STI prevention, transmission and treatment Delivery Mode: Face to Face

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Strengthening Workforce Diversity and Inclusion

A service provider with a diverse workforce reflective of the communities it serves is better able to meet the needs of the wider community.

Topics: Cultural Competence Delivery Mode: Face to Face, Workplace Training

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Sustained Engagement with CALD Communities

Meaningful engagement is essential for high-quality program planning, delivery and evaluation.

Topics: Community engagement , Cultural Competence Delivery Mode: Face to Face, Workplace Training

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