CEH Special Library

Our library gives you access to quality resources and validated information about culture, ethnicity, health and wellbeing to help you work better with people from refugee and migrant backgrounds. The library has more than 13,000 resources and covers topics including cultural competence and health literacy, cross-cultural communication, service delivery models and strategies, health education and promotion with a focus on diversity.
If you need further advice to find exactly what you need, please contact Sabina Tresise or 03 9418 9925, she will be happy to help you with your search.

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Resources Published by CEH

Use the the search tool on the left hand side to search by keyword or topic. Resources update as you type in a keyword or select a topic.

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Found 95 Results
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Don’t let gambling problems tear our families apart (poster)

If gambling is a problem for you or someone you know, call Gambler’s Help on 1800 858 858 for free and confidential help. Intepreters can be provided free of charge. This poster is available in English and Arabic.

May 4, 2016

Don’t hide your problems (poster)

Staying silent about problem gambling can make the situation much worse. This brochure is available in Khmer and English.

Don’t hide your problems (brochure)

How can I help someone who has a gambling problem? This brochure is available in Khmer and English.

Don’t gamble with your family

If you feel worried about how much or how often you are gambling, or know a friend or family member who gambles, Gambler’s help is a free service you can call anytime or arrange to meet a worker.

Do you worry that someone in your family has a gambling problem?

Before you get angry and the family is divided, seek advice on how to protect yourself and your family. This resource was designed for the Chinese community about problem gambling. The pdf includes both English and Chinese.

May 2, 2016

Cultural competence in organisational values

By embedding cultural competence as a core value of the organisation, it can be incorporated into every aspect of service and workplace management.

Are You Gambling With Your Future?

This resource was designed for Khmer community about problem gambling. It was developed in consultation with the community, it was tested in focus groups and with stakeholders.

April 29, 2016

Simple definitions for keywords about blood-borne viruses and sexual health

The BBV/STI Glossary is a resource for interpreters, translators and others who work in a health setting. It offers an extensive list of English terms related to sexual health and blood-borne viruses (such as hepatitis), with easy to understand definitions.

April 27, 2016

Demographic data – find out more about specific communities

The following is a selection of resources that are available online. For a more comprehensive list including books and journal articles please search our library catalogue or contact Sabina Tresise, Information Services Coordinator, via phone: 03 9418 9925 or email: info@ceh.org.au.

April 21, 2016

Reviewing existing translations – checklist

Using existing translated materials may save you time and money, however to use them successfully it is essential that you review and focus test the materials to make sure they are going to have the effect you are hoping for.

April 15, 2016

Language Services Guide

The Language Services Guide is designed to support and encourage all agencies, no matter how established or confident they are in their practices, to aim for continuous improvement in their provision of language services.

April 11, 2016

Speaking with clients who have low English proficiency

Practical tips on how to better communicate in English with clients whose English skills may be limited.

March 18, 2016

TB, also known as Tuberculosis

This resource is designed for migrants and refugees and provides health information on tuberculosis (also known as TB).

March 15, 2016

Getting medical help on the weekends, public holidays and at night

This resource is designed for migrants living in Victoria and explains the different options available if they need medical help after hours or on weekends. It also explains when to attend the emergency department and when to call an ambulance.

Understanding the Australian medical system

This resource is designed to help migrants living in Victoria to navigate and understand the Australian medical system.

Use the Cultural Competence Organisational Review Tool (CORe)

The Cultural Competence Organisational Review (CORe) tool helps organisations improve their own cultural competence. By improving cultural competence, organisations strengthen their service delivery (access and appropriateness) to people from refugee and migrant communities.

February 23, 2016

Cultural competence in services and interventions

How to deliver or facilitate clinical, public health or health-related services in a culturally competent manner.

January 6, 2016

Cultural competence in staff development

How to equip staff members and other service providers with the requisite attitudes, knowledge and skills to deliver culturally competent services.

January 5, 2016

Cultural competence in organisational infrastructure

How to identify and allocate the resources needed to plan, deliver and evaluate culturally competent services.

December 23, 2015

Cultural competence in communication

How to support the effective and culturally appropriate exchange of information between your organisation and its clients, and between staff members.

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