03 9418 9929 enquiries@ceh.org.au

CEH Blended Health Literacy Course 2020

In 2020, we’ll run our 15th health literacy course.

This year we’ve kept the well-researched, high-quality learning experience our participants know and love, but changed how we deliver the course.

We now blend webinars, online and face-to-face learning to use the strengths of each delivery mode. This makes the course more accessible and flexible. It also allows more time for valuable face-to-face discussions about the health literacy fundamentals you learn online.

TOPICS covered:

  • Consumer participation – plan services with your clients to better meet their needs
  • Plain language – make your written and spoken communication easier for clients to understand
  • Navigation – make your website, phone systems and physical spaces easier for clients to use
  • Organisational Health Literacy – make your organisational systems and processes support consumer participation, plain language, navigation and more.

LEARN practical & strategic skills to:

  • run a real health literacy improvement project at your work supported by our trainers
  • present your project to your organisational leaders
  • plan service improvements for your clients and improve your accreditation readiness

ABOUT our blended learning approach – using the strengths of each delivery method:

  • Online learning gives you a solid grounding in all aspects of health literacy with forums to discuss what you learn.
  • Webinars give you the opportunity to consult with trainers at key moments during the course.
  • Face-to-face sessions help you:
    • Explore what you learn online with like-minded professionals
    • Review and deepen your online learning with highly skilled facilitators
    • Present the projects you complete to your organisational leaders in an executive forum.

Download Course Guide


Cost:                                      $1200 full price, $950 early bird by 30 JUNE

Duration:                             13 weeks: 26 August – 18 November 2020

Time commitment:           1.5 days face-to-face, 8 hours online, 20 hour project

Delivery modes                  Face-to-face onsite, webinar and online



Week Date Description
Week 1 – 3 26 Aug – 9 Sept Webinar introduction followed by self-paced online learning content
Week 4 16 Sept Full day face-to-face workshop with focus on project planning
Week 5 – 11 23 Sept – 4 Nov Undertaking a supported health literacy project
Week 12 11 Nov Present your project to other course participants via webinar
Week 13 18 Nov

Present your project & discuss next steps for health literacy with your leaders at the ½ day Executive Forum


  1. Course participants implement and evaluate 1 health literacy project over 8 weeks
  2. Course participants must have written approval to attend course by their manager and a commitment by their executive manager to attend the Executive Forum.

Authorisation form here [link to be inserted]

Numbers are limited and preference will be given to people who register with a colleague from the same organisation


More Information

Contact: Siri Gunawardana, CEH Training Coordinator, p: (03) 9418 9912, e: sirig@ceh.org.au

For More Information

For more information about our specialist training courses or enquire about pricing and scheduled face to face workshops, please click on the Contact Us button below.

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