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80 workshops delivered by CEH in 2018

Trainers Jolyon Burford, Siri Gunawardana and Spase Veljanovski delivered 80 workshops and presentations throughout Victoria and interstate. Siri got the most holiday sounding venue – Noosa (it was South Brisbane, but whatever). We experienced the biggest range of...

Mercy Health engages more clients with Health Literacy

Multicultural services are a significant part of Mercy Health. “Mercy Hospital for Women was one of the first Victorian public hospitals to establish multicultural services. It’s an important part of who we are and how we see our broader community,” said Natalija...
Health Literacy Podcast: with Matt & Amir

Health Literacy Podcast: with Matt & Amir

Talking about the many ways we can improve health information. Join Matt & Amir as they speak to experts and discuss how we can use clear, plain communication when we talk about health and wellbeing. Click for the latest episode [was-this-helpful]   Learn...
Drop the Jargon October 23 Resources

Drop the Jargon October 23 Resources

Drop the Jargon is a day for professionals in Australian health, community services and local government to use plain language. Here are some resources to help you in your workplace on the day. Here is a link to the website where you can pledge A link to a video...
Using Teach-Back via an interpreter

Using Teach-Back via an interpreter

‘Teach-back’ enables better communication by inviting health practitioners to ask patients, to repeat key information verbally back to the practitioner to ensure mutual understanding and facilitate better care.  This resource explains the “teach-back” model,...