Using Teach-Back via an interpreter
‘Teach-back’ enables better communication by inviting health practitioners to ask patients
, to repeat key information verbally back to the practitioner to ensure mutual understanding and facilitate better care. This resource explains the “teach-back” model, provides case studies for you to follow the process and discusses the benefits to patients and clinicians.
This resource will benefit practitioners as it outlines a straightforward method that can simplify a potentially complex situation in day to day practice.
To access the resource click here.
The free training to support National Disability Insurance Scheme providers in Victoria to engage with clients from culturally and linguistically diverse backgrounds have endedread more
CEH manages Australia's largest translated health directory, Health Translations. The directory was recently shortlisted in the City of Melbourne Melbourne Awards. CEH's Matt Loads recently spoke at the Centre for Cultural Diversity in Ageing Conference about...read more
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If you are using existing translated materials, you need to first check whether the content and meaning of the resource is what you are after.read more
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