CEH presents monthly professional development workshops for workers in the health and community sector.
Workshops are held at our head office in Carlton. Click here for directions.
Our workshops feature:
- practical tools and strategies
- exercises and case studies based on current practice
- skilled trainers with experience in health and community services
- a reading list of current national and international resources
Places are limited so book now! Register for an upcoming workshop.
upcoming workshops
Conducting Focus Groups with CALD Communities
Wednesday 17 February, 9am – 1.30pm
Cost: $150
Focus groups are commonly used for collecting information, obtaining consumer feedback, planning and evaluating services, and testing products or messages.
When participants are from migrant or refugee backgrounds, careful planning can make an enormous difference to the quality of information that you receive.
This workshop takes you through a step-by-step process for planning, resourcing and conducting a culturally appropriate focus group.
You will discover:
- Ways to find and recruit representative participants
- A checklist to help you organise your focus group
- How to ask questions that get the answers you need
- How to work effectively with interpreters in a group setting
This workshop is now full. Email training@ceh.org.au to register your interest in this topic.
Palliative Care in Cross-Cultural Contexts
Wednesday 17 March, 9am - 1.30pm
Cost: $150
When planning or providing medical, respite or personal care for clients with terminal illnesses and their families, culture and belief become critical issues. Yet knowing how to incorporate culture into care can be difficult.
This workshop offers a framework for planning end-of-life care that is appropriate to the cultural and spiritual needs of your patients.
The workshop includes:
- A model for eliciting and understanding beliefs about illness, death and dying
- Important considerations for patient care before dying and after death
- Ethical and cultural issues regarding patient rights
- Working with family members and their knowledge and expectations
This workshop is now full. Email training@ceh.org.au to register your interest in this topic.
Negotiating Between Health Beliefs
Wednesday 21 April, 9am – 3pm
Cost: $200
Understanding how your clients perceive health and illness can be a critical step in negotiating treatment plans or delivering health promotion initiatives.
This workshop will give you a framework for negotiating between different health beliefs and practices. Used appropriately, this framework will help you and your client to reach a mutually acceptable course of action or treatment.
You will learn to:
- Elicit, explore and understand clients' perspectives on health and illness
- Explain your own perspective and position
- Negotiate between differences of opinion
- Find a common ground for understanding
- Create a mutually acceptable plan of action
This workshop assumes some experience in working with clients of migrant or refugee backgrounds in a clinical, community service or health promotion context.
Register for this workshop
Using an Interpreter to Best Effect
Wednesday 19 May, 9am - 1.30pm
Cost: $150
This workshop is for workers who regularly use interpreters with clients, and want to make the process more efficient and effective.
You will learn how to ensure safe, consistent and effective communication between yourself, your clients and your interpreter. This will build your assertiveness and confidence in working with interpreters.
The workshop covers:
- Retaining control of situations involving interpreters
- Identifying and resolving problems with the quality of interpreting services
- Using interpreters effectively over the phone
- Using interpreters effectively with families and groups
- Unpacking reasons why clients choose not to use interpreters
- Handling client concerns about confidentiality
Register for this workshop
Enquiries
For all enquiries, please contact our training coordinator Lisa Davidson on (03) 9342 9714.