Case studies

Here are two examples of how MHSS has provided support to our clients.

Case study 1: Mr M

Mr M is 34 years old and migrated to Australia from Vietnam in 1990. He attended two years of high school in Melbourne before dropping out. It was around this time that M began using drugs. 

Six years ago, M was diagnosed with hepatitis C. Since being diagnosed M has not taken any interest in managing his hepatitis C.

An MHSS community worker met M whilst doing outreach support work in Footscray. The worker slowly built up a rapport with M and over time, M confided to the worker that he was homeless, unemployed, a drug user and was no longer connected with any family members.  Although M expressed concerns about his health including his hepatitis C diagnosis, his other concerns had always seemed more pressing.

In talking about hepatitis C, the MHSS worker noticed that M expressed a number of incorrect statements. The worker outlined the basic points about hepatitis C and gave M some written material in Vietnamese. The importance of regular health checks was also emphasised, especially considering the injecting drug use, and the worker discussed the risks of sharing injecting drug equipment.

As well as focusing on the hepatitis C, the worker looked to support M in addressing his other more pressing concerns. The worker referred M to a number of services including housing and drug and alcohol. The worker also supported M by assisting him to make appointments and accompanying him to services.

Case study 2: Mrs F

Mrs F came to Australia from Africa as a refugee. She is an educated single mother with a nine-year-old daughter and a seven-year-old son. They live in public housing in Carlton.

F was diagnosed with HIV positive five years ago. F has been quite well with regards to her HIV and has raised her two children without much difficulty. Although she has managed quite well, F is constantly worried and thinking about her situation - what will happen, both for herself, her children and her mum, if she becomes unwell?

An MHSS community worker was introduced to F during outreach work more than 2 years ago. Since meeting F and building trust and rapport, the community worker has helped F to have a better understanding of HIV and provided her with emotional support to address her concerns around her illness and the effects it has on her family. The MHSS community worker also suggested ways for F to live positively with HIV and maintain her health and overall wellbeing.