CEH Special Library

Our library gives you access to quality resources and validated information about culture, ethnicity, health and wellbeing to help you work better with people from refugee and migrant backgrounds. The library has more than 13,000 resources and covers topics including cultural competence and heath literacy, cross-cultural communication, service delivery models and strategies, heath education and promotion with a focus on diversity.
If you need further advice to find exactly what you need, please contact Sabina Tresise or 03 9418 9925, she will be happy to help you with your search.

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Resources Published by CEH


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Found 16 Results
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Help Sheets: Building Culturally inclusive Social Support Groups

a series of Help Sheets to assist Social Support Groups understand the different elements that support groups need to be culturally inclusive.

July 3, 2017

Using Teach-Back via an interpreter

Not sure where to start when translating materials? This 6-step guide provides you with easy steps, which will help you produce a translated resource that is accurate and culturally appropriate.

March 1, 2017

Checking existing translations

If you are using existing translated materials, you need to first check whether the content and meaning of the resource is what you are after.

June 23, 2016

How to test your translation with the community

A summary of tips to help you test your translation with the community . This will help your resource be more culturally appropriate, accurate and relevant to your target audience.

Reviewing existing translations – checklist

Using existing translated materials may save you time and money, however to use them successfully it is essential that you review and focus test the materials to make sure they are going to have the effect you are hoping for.

April 15, 2016

Language Services Guide

The Language Services Guide is designed to support and encourage all agencies, no matter how established or confident they are in their practices, to aim for continuous improvement in their provision of language services.

April 11, 2016

Developing a comprehensive language services response

Language services encompass a range of services that facilitate communication with clients with limited English language proficiency. These services include…

December 10, 2015

Managing bilingual staff

A guide around the issues of managing employees who agree to use their language other than English (LOTE) in the workplace. These employees can supplement the work carried out by qualified interpreters.

December 9, 2015

Recruiting bilingual staff

A guide to recruiting people who can perform their work duties in English and another language. Developing the most appropriate recruitment approach for your organisation will be influenced by whether you are recruiting primarily for a position that works with a specific community in a language other than English (LOTE) or for a position where the LOTE is an additional skill.

Planning for translation

Undertaking translation is a process and should be considered a project with a budget and timelines. Discuss your needs with the translation agency first and plan your timeline by working backwards from the time it takes for a translation to be completed.

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