Health Literacy resources
Health literacy looks at whether patients can obtain, process and understand the health information and services they need to make their health decisions.
It also looks at how healthcare providers and systems can provide information and improve interaction with individuals, communities and each other to improve health literacy.
Not sure where to start when translating materials? This 6-step guide provides you with easy steps, which will help you produce a translated resource that is accurate and culturally appropriate.
This video shows highlights from a Health Literacy course run in collaboration with the Inner East Primary Care Partnership and Outer East Health and Community Alliance.
We have developed a resource for practitioners which demonstrates the ‘teach back’ technique in a hepatitis B context, in partnership with St Vincent’s Hospital and the Melbourne Primary Care Network.
Social determinants of health impact on our health outcomes. They are responsible for health inequities, which are unfair and avoidable differences that exist in health status.
Health information is an important part of health literacy. Clients and the community need to be able to access, understand and act on health information. A lot of health information is presented in a complex way, and is often in writing.
Implement supportive policies and strategies to strengthen organisational health literacy.
Effectively plan, monitor and evaluate health literacy initiatives and interventions that strengthen organisational health literacy.
Use the teach-back technique to communicate with clients with low health literacy.
Use different tools to improve verbal communication with clients who have low health literacy.
Use different methods and tools to assess health literacy, and understand the limitations of measurement.
Understand the different factors influencing clients accessing and utilising health care.
Understand the three elements of health literacy from the perspective of different stakeholders, and the role they play in improving health outcomes for patients.