May 2, 2017 @ 9:00 am Australia/Melbourne Timezone
Centre for Culture, Ethnicity and Health
23 Lennox St
Richmond VIC 3121
Jolyon Burford
03 9418 9995


60 percent of Australians don’t know how to find, understand and use information about their health and health care.

This knowledge deficit results in poor health outcomes and has made health literacy a national policy priority. Better health literacy practice in organisations can dramatically improve health outcomes, particularly in the most marginalised population groups. As a result, many Australian organisations are now looking for ways to improve their health literacy practices.
The 4-day Health Literacy Course delivered by The Centre for Culture, Ethnicity and Health (CEH) offers organisations the tools and knowledge to build their health literacy practice.
The course takes place in an innovative, supportive learning environment. Participants learn practical ways to improve health literacy at an organisational, systems and practitioner level. They undertake projects that solidify knowledge and benefit their organisations. Over the past four years, CEH has delivered the course 8 times. Organisations from the health, local government and human services sectors across Victoria and the Australian Capital Territory have participated.
Course participants are from a broad range of disciplines including communications, education, management, medical, nursing, allied health and health promotion. This allows participants to benefit from exploring health literacy from a multi-disciplinary perspective.


Demonstrated Course outcomes

Research undertaken by the School of Population and Global Health at Melbourne University highlights positive outcomes of previous courses including:

  •  Creating immediate outcomes at the individual and organisational level
  • Transfer of training knowledge and increased capacity to implement health literacy concepts
  •  The embedding of health literacy organisationally into standard practice
  •  The development of Health Literacy working groups/committees
  •  Developing leadership in Health Literacy across organisations


Course structure

The course consists of 4 Modules delivered over 8 months. Each Module consists of a full-day
workshop and related activities such as pre-reading and project work. Summaries of the learning
outcomes of each module are located at the end of this document.



The cost of $1480 (inc. GST) per participant includes:

  • four full-day workshops including course materials and health literacy resources,
  • project support and advice throughout the course,
  • executives and participants’ forum,
  • opportunities to network with health literacy leaders throughout Victoria.


Dates & Times

Workshops run from 9am to 4pm on the dates below.

  • Module 1: 21 February
  • Module 2: 02 May
  • Module 3: 18 July
  • Executives Forum & Module 4: 15 August