Cultural integrity in service delivery describes a holistic service response that recognises the diverse cultural and linguistic needs of individual clients.
Aspirational and developmental in nature, it is relevant in all settings from the bricks and mortar of hospital and community health centres to the less conventional approaches of outreach programs and health promotion.
But what does it mean in practice?
PROFESSOR MARK JOHNSON, an internationally renowned expert in managing diversity within health and welfare services, joins DR TIM WOODRUFF, President of the Doctors Reform Society, in a conversation on cultural integrity and how it should shape health service delivery in Australia.
Listen to Mark Johnson's presentation
Download PowerPoint slides
Listen to Tim Woodruff's presentation
NB. The information in these presentations cannot be reproduced without the prior written consent of the authors.