Inclusive service delivery

Is ‘patient-centred care' enough to meet the needs of CALD families? We explore the benefits and limitations of inclusive approaches in hospital, community health and local government settings programs.

Papers

Exploring inclusive service delivery approaches
Astrid Perry
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The role of reception staff in supporting access and inclusiveness
Wendi Hobbins

Diversity Health walk-arounds
Vivian Challita-Ajaka
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Council and community partnership
Dee-Dee San Jose