We aim to improve the health and well being of people from refugee and migrant backgrounds

 

We do this by working with services from the health, community and local government to help improve the way they engage with their clients from culturally and linguistically diverse backgrounds

What we do

Training

We provide cultural responsiveness training that are designed to help you work more effectively with people from refugee and migrant backgrounds. We offer monthly workshops based in Richmond or we can come to your workplace to deliver training.

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Multicultural Health & Support Services

We work with communities and health and community services to help improve the sexual health outcomes of people from refugee and migrant backgrounds.

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Knowledge Hub

We are dedicated to providing resources, information and tips to help improve the way in which you work with people from refugee and migrant backgrounds.

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Research

We build knowledge and evidence to improve how service providers work with clients from refugee and migrant backgrounds. We provide research expertise to assist organisations build capacity for working effectively with diverse communities.

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Cultural Consultancy

Our cultural expertise can help you improve the way you engage with people from refugee and migrant backgrounds. We can design and manage projects relating to cultural competence.

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Online training portal

Our online training program covers topics on cultural competence to help you become more culturally responsive at your work. We can tailor our online learning for your organisation.

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Our structure

We work in
four streams:

Capacity building

We work closely with professionals from health, community and legal government services to improve their responsiveness to people from refugee and migrant backgrounds. Most of our projects work towards building an agency’s cultural competence with priorities and actions directed by the agency.

Research, Policy & Evaluation

We are leaders in developing an evidence-base to support cultural competence, health literacy and consumer participation. Our research contributes to better health outcomes for refugee and migrant communities through improved service delivery.

Communications and Online Development

We help reach our organisational objectives and goals as well as provide support on project work. We do this through providing strategic communications and effective use of technology to enable further community engagement and reach of services.

Multicultural Health Improvement

We aim to address the poorer health outcomes experienced by people from refugee and migrant backgrounds, around HIV, viral hepatitis and sexually transmissible infections.

We have worked with hundreds of organisations across the health, community and local government sectors. Here’s just a few:

Our story

We grew out of North Richmond Community Health which provides medical, dentistry, counselling, cultural and allied health services to the communities of the City of Yarra.

Since its inception in 1974, North Richmond Community Health Limited has tailored its services to meet the changing needs of a very culturally diverse location.

Staff at North Richmond soon came to understand how culture and ethnicity impact on the way people understand health and wellbeing, and the way they acess health services. As a result, North Richmond has maintained an outstanding reputation for delivering culturally competent service.

In 1994, North Richmond received funding from the Victorian Department of Human Services to share its learning across the state, and the Centre for Culture, Ethnicity and Health was formed.

With an initial focus on health, we have provided cultural competence training to healthcare professionals and began to amass a library of resources on multiculturalism and health.

Since then, we have continued to develop our expertise in health and wellbeing, human rights, cultural competence and health literacy.

Our team

Demos Krouskos

Demos Krouskos

Director

Demos is the Chief Executive Officer of North Richmond Community Health as well as the Director of CEH. Demos migrated to Melbourne with his family from Greece in 1954. Since 1985, he has held a number of positions in the health care sector including six years as executive officer with the health consumer organisation Preston/Northcote District Health Council.

Bernice Murphy

Bernice Murphy

Acting Executive Manager

Bernice is a project manager with experience in both the government and non-government sectors.  At the Department of Human Services (DHS), Bernice worked in homeless and family violence, primary health and managed the Primary Health Programs team comprising women’s health, counselling in community health, family planning and school nursing.  Equitable access to services has been a theme throughout her career.Bernice has been at CEH since May 2014 and manages the capacity building projects and professional development. Projects include a learning and development project with staff at Whittlesea City Council and working with Fisheries Victoria staff on developing appropriate information resources for newly arrived communities. 

Alison Coelho

Alison Coelho

Acting Executive Manager

Alison has worked in local government developing and implementing the first prevention based Health & Wellbeing Plan in the State with the Diversity Strategy, Reconciliation Policies and a Women’s Health Initiative. Prior to this she spent more than a decade in the community sector in refugee policy development, advocacy, regional coordination and direct service in metropolitan Melbourne. Alison is a sitting member of the Victorian Ministerial Blood Borne Viruses Advisory Committee, a member of the Victorian Hepatitis B Alliance (VHBA) and Board member of the Australian Federation of AIDS Organisations (AFAO).  She is the founding member and Chair of the new Australian Multicultural Alliance on Sexual Health (AMASH).

Dr. Ruth De Souza

Dr. Ruth De Souza

Stream Leader, Research Policy & Evaluation

Ruth has worked as a nurse, therapist, educator and researcher. Ruth’s participatory research with communities is shaped by critical, feminist, and postcolonial approaches.  Ruth’s experience in governance, includes being a Board Member of Counties Manukau District Health Board, Asia New Zealand Foundation, Lotteries Community Sector Research Grant Distribution Committee. Ruth serves on the editorial boards of the Journal of Transcultural Nursing, The Women’s Studies Journal (The Women’s Studies Association, NZ), the Journal of Diversity and Equality in Health and Care and The Australian College of Nursing (ACN)’s Hive publication.

Sara Brocchi

Sara Brocchi

Project Officer

Sara’s projects involve a range of health promotion initiatives aimed at improving access to services for migrant and refugee populations. Her expertise is in community engagement, social marketing and project management. Previously employed as a researcher and a consultant, she has solid knowledge of qualitative research methodologies. Sara has a Bachelor of Arts – Media and Communications and a master in Anthropological and Ethnological Science.

 

Antje Tillack-Benton

Antje Tillack-Benton

Project Officer

Anni is a passionate and experienced events & fundraising professional.  Her experience, over the last 10 years has been in the areas of event management, fundraising and experiential marketing productions in Melbourne and overseas. In these roles, she has continuously delivered successful and innovative results for clients including the Department of Education, World Vision Australia and Health Workforce Australia. Anni has a Bachelor of Media Studies (Honours). She has a professional interest in employing her strong planning skills and experience in a role where she provides strategic and logistical support. Anni is involved in marketing and online engagement projects that focus around the areas of cultural competence and health literacy.

Sabina Tresise-Stump

Sabina Tresise-Stump

Information Services Coordinator

Sabina maintains the CEH library collection including web-based resources and delivers an information and reference service to CEH stake holders and staff. Before immigrating to Australia in 2001, Sabina worked with the Swiss Red Cross in Berne, where she managed their library and archives. In this position she acquired skills and experience in information management and information service delivery in the health, community, migration and international development sectors. Sabina completed her diploma in library and information studies in order to gain accreditation in Australia and in 2012 accomplished a diploma in project management at Victoria University.

Spase Veljanovski

Spase Veljanovski

Project Officer

Spase commenced at CEH in September 2005. He has over 20 years’ experience in access and equity work and language services in mental health, local government and community health. He has experience in project management, research, evaluation and has previously managed a team in a community health centre. Spase has expertise in language services, organisational cultural competence and health literacy. He is a trainer and project worker in all these areas. Spase has a Bachelor of Arts (Multicultural Studies), Master of Public Health and Certificate IV, Training & Assessment.

Siri Gunawardana

Siri Gunawardana

Projects Officer

Siri Gunawardana has over 15 years of experience in migrant and refugee settlement, training and health promotion. Siri holds a Masters in Public Health, a Bachelor of Arts-Community Development, and Certificate IV in Workplace Assessment and Training.

Mary Gavranic

Mary Gavranic

Senior Project Officer

Mary is a qualified social worker who has worked in aged care and settlement services. For a number of years, she also managed an ethno-specific service that provided settlement, domestic violence, language and aged care services. At CEH, she was the manager of the Multicultural Gambler’s Help Program (MGHP) from 2006 to 2010. The work of the MGHP focused on improving responses to problem gambling for migrant and refugee communities. Mary is currently a senior project officer at CEH working on strategic projects.  

Miriam Bah

Miriam Bah

Community Engagement Officer

Miriam is a Community Engagement Officer working with multicultural communities in the area of sexual health. Her passion is working with young women. Miriam is President of the Migrant African Women’s Association. She holds a double diploma in community development/services.

Sanaz Safari Sabet

Sanaz Safari Sabet

Online Engagement Coordinator

Sanaz joined CEH in November 2014 with 6 years’ experience in the technology industry. She is responsible for improving the technology profile of CEH by analysing organisational needs, finding the suitable solution and following those solutions through to implementation. She’s currently working on improvement of the Health Translations Directory, design and implementation of diversita (CEH online learning) and improvement of the CEH website. Sanaz has previously worked as IT project coordinator & website coordinator. Sanaz has a Master of Business Information Technology and a Bachelor of Computer Engineering (Software).  She is interested in use of technology to achieve business goals.

Viv Fox

Viv Fox

Office Manager

Viv oversees all aspects of administration at CEH. Trained as an early childhood educator, she has over 25 years’ experience working with children from diverse backgrounds, starting in London in the early 1970s and eventually establishing a day care centre for an independent school in Armadale in I992. Viv became a volunteer at North Richmond Community Health Ltd, a position which eventually led to her current role at CEH.

Rebecca Reeves

Rebecca Reeves

Community Projects Officer

Rebecca joined the Multicultural Health & Support Service (MHSS) team at CEH to coordinate the African Diaspora Networking Zone at the 20th International AIDS Conference.  With experience in running educational and networking events in the blood borne virus and sexually transmissible infections area, Rebecca has taken on the role as Community Projects Officer, coordinating the Multicultural Sexual Health Network forums in addition to other activities that support the implementation of MHSS’ strategic direction.  Rebecca has worked in India, Vietnam, Ethiopia and locally.  Rebecca holds a Master’s degree in International Public Health and a Bachelor of Arts in International Studies.